CUSTOM DESIGN SERVICE
create a piece that tells your story
A personalised experience - designed with you, for you. Work with our experienced team of designers to create your unique piece of jewellery.
- Melbourne and Sydney
- Virtual appointments available
- Complimentary consultations
- Tailored to your budget
- Re-model and new creations
- Personalise with birthstones, initials
Whether you’re celebrating yourself, your family, or a new chapter, creating a bespoke piece is a deeply personal experience.
GET IN TOUCH
REQUEST A DESIGN APPOINTMENT
Our appointments are complimentary. Whether you are ready to begin, or have a question - complete the form below, and our team will be in touch shortly.
WORDS FROM OUR CLIENTS
"I just wanted to thank you again! I feel a bit overwhelmed, like many pieces of my life have come together in such a beautiful way!
This ring is symbolic and also truly beautiful, such is the magic of precious stones! I think it will take a long time for me to comprehend the love in this ring."
Eunice B.
"My experience at Faith Jewels was nothing short of extraordinary. From the moment I stepped into their store, I was enveloped in a calm and relaxed atmosphere. The staff were exceptionally professional and kind, ensuring that there was no pressure on me, which allowed the entire process to unfold naturally. I left with an exquisite piece of jewellery for my special milestone birthday that I absolutely adore wearing."
Lorraine S.
"I’m so pleased with the result! This ring from Faith Jewels is more than jewellery - it’s a marker of survival, growth, and renewal. It reflects the trauma I walked through, the courage it took to let go, and the quiet joy of starting again.
From the ashes of divorce came rebirth, fresh beginnings, and a happiness that feels honest and hard-won. And at the heart of it all is the greatest gift of my marriage - my four incredible children - my constant reminder that even broken chapters can create something profoundly beautiful."
Elissa J.
"I think Faith has amazing design talent in bringing out the best characteristics of each diamond or gem. It was what drew me to FJ. The ability to enhance the diamonds with the design and setting is not something you see often. I am particularly inspired by the creativity and intricate detail that Faith draws from her architectural background in the use of geometry and curves in her designs, creating something unique, modern and timeless."
Kelly C.
Frequently Asked Questions
Not at all. Many of our clients come to us with only a feeling, inspiration, or milestone in mind. Part of our role is to guide you through the creative process and help shape your ideas into something meaningful and personal.
Yes. Every bespoke piece is tailored individually, and we work closely with you to explore options that align with your vision and budget. Different gemstones, sizes, and design approaches can all influence the final investment.
Timeframes vary depending on the complexity of the design, but most bespoke pieces take approximately 4–8 weeks from design approval to completion. We’ll guide you through expected timelines during your consultation.
Yes. Our bespoke consultations are complimentary and designed to give you the opportunity to explore ideas, ask questions, and better understand the bespoke process in a relaxed and personalised setting. Following your appointment, we’ll provide guidance on design direction, gemstone options, pricing, and next steps so you can decide whether you’d like to proceed in your own time.
Yes. We often work with heirloom pieces, unworn jewellery, or sentimental gemstones to redesign them into something modern, wearable, and meaningful while preserving their emotional significance. We will assess the suitability of the pieces in your appointment.
Almost every aspect of your piece can be personalised - including gemstones, metal colour, design details, engravings, symbolism, birthstones, and overall style. The beauty of bespoke is creating something that feels uniquely yours.
Absolutely. Many clients choose to share the experience with their partner, children, or loved ones, especially when creating a piece with sentimental or family meaning.
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Recent Bespoke
WANT TO KNOW MORE?
BESPOKE JOURNEY
Below, you’ll find more information about how the bespoke journey works, what to expect during your consultation, and answers to some of the most common questions our clients ask before getting started.
1 THE BEGINNING
Your bespoke journey begins with your enquiry and an initial consultation. Get in touch via phone, email or our website, or visit us at our Sydney or Melbourne boutiques. From there, we will arrange your complimentary design appointment, held in-store or virtually for clients interstate or overseas. Faith and our experienced team will guide you through the process, discussing your vision, timeline, gemstone and material preferences, and budget. If you’re unsure where to start, we’ll help shape your ideas into something truly special.
2 THE CONSULTATION
At your consultation, our team will guide you through trying on different jewellery styles to discover what feels right for you. It’s an intuitive and collaborative process that evolves naturally. As your design journey unfolds, we will begin bringing your bespoke piece to life, live sketching your ideas so you can see them take shape. With our deep knowledge of gemstones, materials and techniques, we will work within your budget and guide you through each element so you can make informed decisions. By the end of your consultation, you will have an initial design concept to consider.
3 THE DESIGN
Following your consultation, we will begin refining your proposed design. This may involve a series of more detailed sketches to finalise and fine-tune the details. Depending on the complexity of the design and the sourcing of the ideal gemstones and materials, this stage can vary in timescale, which our team will guide you through. Once you have confirmed your final design, gemstones, materials and price, a 50% deposit is required to begin the creation process as we move to the next step, bringing your bespoke piece to life.
4 THE CREATION
At Faith Jewels, we work with our very own finest team of master jewellers, using a combination of traditional and modern techniques, along with the latest jewellery making technology to achieve absolute perfection. With an eye for detail and a commitment to quality assurance, Faith personally supervises each unique step throughout the jewellery making process from start to finish to match the refined aesthetics of Faith Jewels.
5 THE DELIVERY
Your beautiful Faith Jewels bespoke creation, together with a custom framed hand drawn design sketch specially created for every client by Faith, will be ready for collection or delivery. Simply untie the bow, unbox and revel in the moment of your jewel story coming to life.
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QUESTIONS?
SPEAK WITH OUR TEAM
Our design appointments are complimentary, available in our Melbourne and Sydney Boutiques, and virtually for inter-state and international clients. Complete the form below, and our team will be in touch shortly.
OUR BESPOKE EXPERIENCE
